Have a Safe Trip: an immersive psychedelic adventure


Frequently Asked Questions (FAQ)

How long does the experience last?

The shows are at 6:45pm.

The film length is 33 minutes.

Will my ticket be assigned a seat?

Seating in the Satosphere dome is not numbered. Once you’re there, you’re free to choose your seats. Arrive early to have a choice of seats.

What is the refund and transfer policy?

Once you have purchased your tickets, no refunds will be permitted.
You may give or transfer your ticket to another person. It is not necessary to request a ticket modification.

Is the venue accessible for people with reduced mobility?

The Satosphere dome is easily accessible by elevator for people with reduced mobility. Let us know at reception if you need assistance, and a member of our team will be happy to guide you to the concert hall.

Are the seats suitable for the elderly?

The seats are comfortable beanbags. However, if you prefer a regular chair, please ask at reception, and we’ll be happy to accommodate you.

Is the Carte accompagnement loisir (CAL) accepted?

Unfortunately, the CAL card is not currently accepted.

What is the minimum age requirement?

The screening is open to ages 4 and up. Please note, however, that this immersive show has not been specially designed for children. The sound volume is loud and the visual effects can be intense.

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